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  • Julie Hutchings

What to look for when choosing a telemarketing outsource service?

Updated: May 1


How to choose the best telemarketing firm
Decision makers

We understand that there is a lot of competition for your business out there. Choosing the right fit for your business is a daunting task! Whether you select TeleContact Resource Services as your marketing partner, or you're just beginning the journey of searching for business to business telemarketing services, you've come to the right place to help you make the right decision.


With over 40 years of experience in the business, I am happy to share some of the "best practices" for selecting the telemarketing team to accomplish your goals.


Tip #1 - Experience


TeleContact Resource Services has been in business since 1994, so I guess we must be doing something right. The wrong telemarketing campaign will eat your lunch if the expertise, tools, and infrastructure are lacking.


Tip #2 - Your Reputation


All of our Agents are 100% American based and fluent in English, and in some cases, other languages as well. Our Agents represent your business like any valued employee would, and are a direct reflection of your good name.


"It’s Not About Having the Right Opportunities. It’s About Handling the Opportunities Right." – Mark Hunter, prominent sales consultant

Tip #3 - The Telemarketing Service Firm's Reputation


Check the Better Business Bureau for complaints and the firm's "report card" grade, search for online reviews, and look for tax liens and legal trouble. We are squeaky clean! I sleep well at night.


Tip #4 - Pricing/Fees


You get what you pay for. Let the experts do what we do best!


Tip #5 - Transparency


Does the firm offer reporting, listening sessions, meeting with Agents/Trainers who work on your campaign, do you get straight answers from the Account Manager you're working with, and do they have references?


Contact us now for a no obligation professional consultation!


Thank you for your consideration! Please feel free to leave your comments below. I appreciate your feedback.


~Julie Hutchings, CEO - TeleContact Resource Services

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