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Who We Are

The idea behind TeleContact Resource Services was formed in late 1993. Owner, Julie Hutchings had been working as an independent consultant for many local Modesto, CA companies, providing assistance and training of their in-house telemarketing staff. In talking with the owners and managers of these organizations, it was soon realized that both time and money could be saved if the telemarketing was outsourced.

Business to business appointment setting
TRS 30th Anniversary

In April 1994, Julie opened a new call center – TeleContact Resource Services. With the support of some of the leading companies in the financial and insurance industries, TeleContact Resource Services quickly became one of the leading telemarketing firms in the United States.

Sales and Customer Service

Our Accounts Managers are experts at helping you define your target markets, acquire pre-qualified prospect lists, script development, and overall campaign management.

Go beyond simple outbound calling with our creative and innovative telemarketing solutions. Since 1994, our experts have produced high quality marketing campaigns that have produced millions of dollars in new business revenue for our clients. Contact us for a free, no obligation consultation!

Sales Manager:
Kelvin Coenen


Senior Account Manager:
Angelica Gutierrez


Account Managers:
Melanie Paul


Terese Cantu


Client Services Associate:
Evan Sylvia



Most everyone on our administrative team started as a call center agent and worked their way up. You won't find this much experience in the telemarketing business anywhere!

Seasoned professionals dedicated to taking care of our family of employees and our customers!

Starting out with 4 part-time employees in 1994, we've grown to over 180 call center seats, but we have kept a small business culture.


Julie Hutchings - CEO


June Griffith - Vice President


Alice Martinez - Finance


David Schwerdtfeger - IT


Sandy Keys- HR


Call Center

This is where the MAGIC happens...

We strive to go above and beyond the expectations of our clients by producing high quality, qualified, verified, appointments, leads, and results. Nearly all of our management started right here and worked their way up. We promote from within! Find out how to become a member of the TRS family of employees, or contact us for a free, no obligation consultation!

Dedicated and trained to produce high quality results for you!

Call Center Manager:

Tabatha Fisher 

Quality Control Manager:

Susan Burr

Our Team Trainer:

Jessica Maynard

Our Training and Recruiting:

Amanda Rodriguez

Fill up your sales pipeline

We Must Be Doing Something Right!

Proven track record

Benefits of TRS Marketing

With over 30 years in the telemarketing business, combined experience of 60+ years, and an A+ Rating as an Accredited Member of the Better Business Bureau, we have partnered with clients in multiple industries across the nation.  Our entire staff is 100% American and based out of Riverbank, California, to ensure the success of our campaigns.  We do not employ off shore or near shore agents.  Our agents are commissioned based on the success of the campaigns they are calling on, and we 100% guarantee our quality so that our clients can realize the highest possible ROI.

  • A customized campaign that fits your exact requirements.

  • Exclusive Sales Leads resulting in Higher Closing Rates

  • Stronger ROI - Most clients see a 200%-400% annual ROI

  • Physical Appointments, Live Transfers, Scheduled Call Backs

  • Quality Assurance - Verified & Recorded Appointments

  • 100% U.S. based call agents

  • Flexible Pricing Plans

Your Growth Is Our Priority

At TeleContact Resource Services we are more than just a full service marketing agency – we aim to be your exclusive marketing partner. While there are hundreds of companies who claim to match our level of expertise, we boast service levels and a track record that you won't find anywhere else.

  • Experience – Having been in business for over 30 years, we've worked with thousands of companies across more than 50 different industries with proven results. Our continued success has allowed us to be named as one of Inc. magazine's 5,000 fastest growing companies in America.

  • Quality – Since 1994 we've been an Accredited Member of the Better Business Bureau and boast an A+ rating.

  • Exclusivity – Of the more than 1 million leads we've generated for our clients, not one of them has been shared with their competitors. Because we don't share lead activity across accounts our clients are able to see higher closing rates at a lower cost per conversion than other forms of lead generation. ROI – We understand that in order to become your long term marketing partner your business needs to generate a strong return on investment. Our 92% retention rate is based largely on the fact that we've helped our clients generate millions of dollars in new business revenue.

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